Returns and Complaints

If my mind changes, Can I still cancel an order before I receive the item?

At Cartridge House, the most important thing for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better!

Cancellations depend upon whether your order has been shipped or not. Usually, this happens within 24 to 48 business working hours so try to cancel your order at an early stage. To cancel your order, write to us at info@cartridgehouse.in or give us a call at our customer service contact number +91 2646 250069 and we will take care of everything!

If your order has been shipped, we would not be able to cancel it. At that point, your next best option is to make use of our hassle free return policy and send the item back. In this case, buyer may have to pay for the shipping charges.

Does Cartridge House offer a guarantee or warranty policy?

Most products at Cartridgehouse.in are covered under a complimentary 1 Month free replacement or refund Warranty policy. 

What if I don’t like my ordered product? What if it doesn’t fit?

Most products at Cartridgehouse.in are covered under a complimentary 1 Month free replacement or refund Warranty policy. As long as the products are still in saleable condition and in original packaging, and it is within 7 days of delivery, you can return your order and get a full refund. 

The item I want is out of stock. What should I do?

Although we try to have a stock level that will keep up with the expected demand, certain products that are highly popular can sometimes run out of stock. Unfortunately we will not be able to provide timelines for when a specific item will be available again. As stocks continuously change and new products are always being added, please continue to check in on regular basis to see if we have restocked your desired item or similar product like it.

Does Cartridge House guarantee authenticity of its products?

We only sell 100% authentic products at Cartridge House. We have our own brand 'Cartridge House'. Most of the products sold are under our own brand name. All of our products of other brands are sourced from authorized distributors and are premier quality.

What kind of products do you have at Cartridgehouse.in?

Cartridge House aims to offer everything that you might need for your office use. We currently offer a broad range of products which is increasing day by day. Products currently in range are Toner Cartridges, Ink Cartridges, Refill Inks, Toner Cartridge Spares, and many more

What is the policy for replacement of order placed on Cartridgehouse.in?

We provided Free replacement warranty for 30 days once order is placed.

up
Shop is in view mode
View full version of the site
Ecommerce Software